Online Payments
Parent Pay
1. INTRODUCTION
ParentPay is a secure online payment system that Hazlemere Church of England Combined School and Nursery use to collect dinner money, consent and payment for trips and parental contributions.
You will have a secure online account, activated using a unique set of activation codes (please speak to the School Office for these activation codes).
Please click here for the Activation Guide. More than one child using ParentPay? Click here to Merge Accounts and use just one account (even if they are at different schools).
Making a payment is straightforward and ParentPay holds an electronic record of your payments to view at a later date; no card details are stored in any part of the system. Once you’ve activated your account you can make online payments straight away.
2. SCHOOL MEALS
Meals cost £2.50 per day. You can choose to pay weekly, monthly, per term or per year but you must have funds on account before a meal is taken. If your child is in Reception Year 1 or Year 2, they are entitles to Universal Free School Meals- this meals you will not be charged for the meal but must still order one.
If you are entitled to free school meals then we do still encourage you to log in and activate your account and select the meal choice.
3. FREQUENTLY ASKED QUESTIONS
What does Parent Pay involve?
ParentPay is an online system which allows parents to pay for these school items online using a credit and/or debit card.
All pupils at have a ParentPay account. We ask parents to activate these individual online pupil accounts by visiting www.parentpay.com and use the unique username and password provided by the school.
What if I want to continue to pay in cash at school?
Unfortunately we will not be offering the facilities to accept cash
What if I cannot access a computer to use ParentPay?
We are committed towards a completely cashless system. We would encourage you to visit your local library or internet café. Or ask in the school office for help.
What do I need to do now?
ParentPay activation details are available from the school office.
What do I do if I have forgotten/lost my activation username/password?
You can request replacement details from the school office.
Do I need separate accounts for each child at the school?
No. On the home page there is an Add a Child tab. Enter the username & password for the child you wish to add, click search and then click on Add child to your account.
What about personal information?
ParentPay uses a very limited amount of information about you and your child solely for the purpose of administering your account; they do not share or give information to any other organisations. They operate under strict guidelines set out by the Data Protection Act 1998, which ensures the protection and care of personal information. This means that any information you give ParentPay electronically will only be used for the purpose that you intended.
ParentPay will NEVER contact you by phone, email or mail and ask you to divulge confidential information like passwords or card numbers. If you are ever contacted by someone claiming to be from ParentPay, please contact the school immediately.